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Specified Commercial Transaction Act
LA BHEN & CO. (hereinafter referred to as "the Company"), in accordance with the Act on Specified Commercial Transactions, hereby clearly states the following
1. Name of the seller
LA BHEN & CO.
2. Location of the seller
2-31-21-305 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan (Office Address)
3F Shinjuku-Dainana Hayama Building, 1-36-2 Shinjuku, Shinjuku-ku, Tokyo 160-0022, Japan (Head Office Address)
3. Statement of Responsibility for Operations
Noriko ELIE, President and Representative Director
4. contact for inquiries
info@labhenandco.co.jp (Telephone number will be disclosed promptly upon request at the contact e-mail address)
5. sales price
Please refer to the prices listed on each product or service page. Please note that sales tax and shipping fees may be charged separately. 6.
6. charges other than product prices
Sales tax
Shipping charges (varies by product)
7. time and method of payment
Time of payment: Payment is due at the time of purchase.
Method of payment: Payment can be made by any of the following methods,
Credit card (Visa, MasterCard, JCB, AMEX)
SHOP PAY, APPLE PAY, GOOGLE PAY
8. product delivery time
In general, orders and payments received by 12:00 noon will be shipped the same day. However, shipping will be suspended on Saturdays, Sundays, National Holidays, GW, Summer Holidays, and New Year's Day. Please note that shipping may be delayed due to disasters or other reasons.
(*Except for out-of-stock items, pre-order items, and other items noted on the product page.
9. returns and exchanges
We do not accept returns or exchanges unless the product is defective. For initial defects or shipping damage, please contact our Contact Center within 7 days of receiving the product. Details will be handled according to our return policy.
Notes.
In order to reduce environmental impact, the packaging material is made of recycled paper and the bottles are made of aluminum. Due to the nature of the paper, there may be slight color variations or spots that may feel like stains, but these are not eligible for a free replacement. Bottles may be scratched or dented (hereinafter referred to as "packaging defects"). However, we do not accept returns for packaging defects.
10. Order Cancellation
Orders may only be canceled prior to shipment. Please note that no cancellations will be accepted once the order has been shipped.
Note: The terms and conditions of this website are subject to change without notice. Please check our website for the latest information.
[Established: November 8, 2024]
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